Before you book

No — and no one honestly can. Only an IRCC or OINP officer decides an application. What we guarantee is that your file is complete, consistent and filed under the program that gives you the strongest case. If we don't think you're eligible, we'll say so at the assessment stage rather than take a retainer.

Professional fees depend on the program and the complexity of your file, and are set out in a written retainer before any work starts. Government fees — IRCC processing, right of permanent residence, biometrics, medicals, language tests and credential assessments — are paid separately by you, directly to those bodies.

Often, yes. The first step is reading the refusal letter and, where useful, the officer's notes, so we understand what actually went wrong. From there the options are usually a stronger reapplication or a response to a procedural fairness letter. An appeal or judicial review is handled by a lawyer, and we'll tell you plainly when that's the right referral.

No. Most of our clients start the process from outside Canada. Consultations are held by video call and documents are exchanged electronically through secure channels.

Both are authorized to charge a fee to represent you before IRCC. A Regulated Canadian Immigration Consultant's training is specific to immigration and citizenship law. A lawyer can additionally represent you in Federal Court — for appeals and judicial review, for example — which falls outside a consultant's scope of practice.

It varies by program and changes as IRCC and OINP adjust intake volumes. We give you the current published processing times for your specific program at the assessment stage, and flag anything in your file that's likely to add delay — missing documents, name discrepancies, or additional background checks.

Age, education (and where it was completed), official language test results if you have them, work history with dates and job duties, and your family situation. See the Contact page for the full checklist — the more of it you have ready, the more specific the first conversation can be.

Yes, directly. We don't take a retainer for a file we don't believe in, and we'd rather lose the fee than have you spend money and time on an application that isn't ready.